Community Management
Community Management That Builds Loyalty at Scale
Building a community is more than just posting content. Amplifi helps you manage, engage, and grow communities across platforms automated, authentic, and always on-brand.
What Is Community Management Automation?
Modern community management is about real conversations but that doesn’t mean you need to respond to every DM manually or live inside your notifications tab.
Amplifi builds smart, semi-automated systems that help you engage followers, respond faster, track conversations, and build loyalty at scale without sacrificing human touch.
- Automate replies
- Track and manage DMs, comments & mentions
- Build loyal communities
Workflows We Build
Choose one or build a full end-to-end system. We customise based on your goals and stack.
Workflow
Description
Inbox triage & tagging
- Auto-tag messages
- Detect sentiment & topic
Response templates & AI suggestions
- Suggest smart replies
- Speed up responses
Slack/CRM alerts for VIP interactions
- Flag VIP mentions
- Notify teams fast
Community health dashboards
- Track sentiment trends
- Monitor engagement & support time
Feedback loops & insight capture
- Tag community feedback
- Share insights with teams
Tools We Work With
Messaging & Social Inbox
Intercom, Meta Business Suite, Front, Zendesk, Sprout Social
AI Response Tools
ChatGPT, Claude, Crisp AI Assist, Helpscout Docs
Platforms Supported
Instagram, LinkedIn, TikTok, Facebook, X (Twitter), YouTube Shorts
Automation
Zapier, Make, n8n
CRMs & Alerts
HubSpot, Airtable, Slack, Gmail
We build hybrid human automation workflows that scale engagement without losing authenticity.
Client Snapshot
We wanted to engage more on Instagram and TikTok, but didn’t have time to respond to every comment or DM. Amplifi helped us filter, tag, and respond faster without sounding like a bot.
Social Lead, Fashion & Lifestyle Brand, Melbourne
Why Use Amplifi Instead of DIY Tools?
DIY TOOLS ONLY
Slow or missed replies
Team overwhelmed by volume
No insights from conversations
Hard to scale engagement
AMPLIFI DONE-FOR-YOU
Auto-tag and route messages for faster, smarter responses
Prioritise replies based on sentiment, value, or keywords
Turn feedback and questions into marketing or product action
Keep up with growth through hybrid automation + human review
Let’s Grow a Loyal, Engaged Community Without Burning Out
Whether you’re building on Instagram, Discord, LinkedIn or Slack, Amplifi builds systems to help you manage engagement, conversations and feedback at scale.
FAQs
Can this still feel personal and not robotic?
Absolutely. We use AI to suggest responses, but every message can be reviewed or edited for tone and context.
Can this work across multiple platforms?
Yes we integrate Instagram, Facebook, TikTok, LinkedIn, Discord, Slack and more into one flow
Can we track what people are asking or saying most often?
Yes. We tag and report on conversation trends, FAQs, sentiment, and recurring issues or feedback.