FAQs
FAQ Automation That Answers Before They Ask
Tired of repeating the same answers over and over? Amplifi builds smart FAQ systems that deliver instant, accurate answers reducing support tickets and improving customer experience around the clock.
What Is FAQ Automation?
FAQs shouldn’t just be a long static page. Done right, they’re dynamic, searchable, and personalised.
At Amplifi, we create interactive, AI-ready FAQ systems that integrate with your site, chat tools, CRM and help desk so customers can self-serve 24/7 and your team can focus on complex issues.
- Build dynamic, searchable FAQs
- Integrate with chat, CRM & help desk
- 24/7 self-service support
Workflows We Build
Choose one or build a full end-to-end system. We customise based on your goals and stack.
Workflow
Description
Dynamic FAQ widgets
- Context-based content
- Powered by CMS
AI-powered FAQ assistants
- GPT-based answers
- Instant query response
Auto-response setup
- Keyword-triggered replies
- Works in chat/email
Search-optimised FAQ pages
- Structured for SEO
- Lower bounce rates
CMS + CRM sync
- Sync from Sheets/Notion
- Auto-update FAQ data
Tools We Work With
AI & NLP Tools
OpenAI (GPT), Claude, Algolia, Custom Search
Databases & Content
Notion, Airtable, Google Sheets
CMS & Website
Webflow, WordPress, Shopify, Framer
Automation
Zapier, Make.com, n8n
Chatbots & Helpdesks
Intercom, Crisp, Zendesk, Tidio, Help Scout
We integrate FAQ systems across your site, chat, CRM and search tools automated and fully maintainable.
Client Snapshot
We cut our support emails by 45% in the first month after launching our interactive FAQ system. Customers find answers faster, and our team saves hours.
Customer Experience Lead, SaaS Company, Brisbane
Why Use Amplifi Instead of DIY Tools?
DIY TOOLS ONLY
Static list of questions
No integration with support tools
High support load despite content
Hard to update across channels
AMPLIFI DONE-FOR-YOU
Dynamic content that adapts to user, product, or page
Fully connected to chat, helpdesk, CRM and CMS
Smart deflection and instant AI answers
Centralised updates that sync everywhere
Let’s Turn Your FAQs Into a 24/7 Support System
From embedded widgets to AI-powered help bots, we’ll help you answer customer questions before they even reach out.
FAQs
Can we update FAQs without a developer?
Yes we set up your FAQs in Notion, Airtable, or a CMS so non-technical teams can manage everything.
Will this work on product or pricing pages too?
Absolutely. We build contextual FAQs that surface per page or category.Yes. Our prompts are trained on your brand voice, and every post includes human editing and review stages.
Will this reduce support tickets?
That’s the goal. Most clients see a 30–60% reduction in repetitive tickets within the first 1–2 months.