Automated FAQ responses
Automated FAQ Responses That Handle Repetitive Questions So You Don’t Have To
Instant answers. Always accurate. Scaled support without extra staff.
We build AI-powered FAQ systems that respond to your most common questions across web, email, and chat.
Why Automate FAQs?
Your team is wasting hours answering the same 5–10 questions.Whether it’s support, sales, or onboarding/repetitive questions kill productivity and slow down response times.
With Amplifi’s automated FAQ response systems, you can:
- Instantly respond to common questions
- Train AI on your exact docs
- Escalate only when needed
We turn your FAQs into a smart, always-on support system.
How It Works
Here’s how we automate your FAQ experience:
Collect your existing FAQs and support content
We pull from your help docs, site content, team inputs, or Notion wiki.
Train an AI model on your answers
Use GPT or Claude to understand your brand voice and provide smart responses.
Deploy across channels
Website chatbot, contact forms, Slack, email autoresponders wherever people ask questions.
Set up fallback logic for escalations
If AI doesn’t have the answer, route to your team or log the question for future training.
Track usage and continuously improve
See which FAQs get asked, how accurate responses are, and where users drop off.
Tool Stack We Use
Chatbase / Flowise / Claude / OpenAI GPT
AI training + response generation
n8n / Zapier / Make
Logic handling, fallback routing, and triggers
Tidio / Intercom / HubSpot Chat / Webflow
On-site delivery channels
Gmail / HelpScout / Freshdesk / Zendesk
Email-based auto-responses
Slack / Notion / Google Sheets
Team handoffs + training data updates
Already have a help center? We’ll plug in AI. Starting from scratch? We’ll build the content and structure too.
What You’ll Save or Gain
Reduce support volume by 30–50%
Answer instantly, 24/7, across multiple channels
Keep your team focused on complex, high-touch tasks
Maintain consistency and tone in every answer
We automated over 80% of our support questions within a week. Our team finally has time to focus on the tickets that actually need humans
Customer Experience Lead, SaaS Company
FAQs
Will it sound like a robot?
Not with us. We train the AI on your exact content and tone, so replies feel natural and human.
Can users still reach a real person?
Yes. We set up fallback flows so anything the AI can’t handle is escalated instantly.
Can we track which questions are being asked?
Absolutely. We log every interaction and provide insight into usage, gaps, and improvements.
Let Amplifi Handle Your FAQs Once and For All
Free your team from repetitive support. Let AI do the answering.